Returns & Exchanges

At Invisible Friend, we want you to feel confident in every piece you wear, which is why we offer a 30-day hassle-free return policy for all unworn items. If your selection doesn't feel like the perfect fit, we are here to help you find your match or provide a full refund.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal and enter your order number and email address to select the items you wish to send back.

• 2.
  Pack Your Items

  Place the original, unworn garments with all tags attached into their original packaging to ensure they are protected during transit.

• 3.
  Attach Shipping Label

  Download and print the prepaid shipping label provided via the portal and securely affix it to the outside of your package.

• 4.
  Drop Off and Track

  Hand your package to the designated carrier and keep your tracking receipt; your refund will be processed within 5-7 business days of receipt.